Almas Water

AIERA Pro ERP

New Supabase backendApp Router ReadyBack to landing

Commercial module

CRM and Renewals

This module is ready to become the renewal cockpit: due customers, weeks-to-exhaust logic, follow-up activity, and reactivation pressure.

Renewal queue

Live next

Will come from coupon balance and weeks-to-exhaust logic

Urgent bucket

Rule-based

Customers at or below 2 weeks to exhaust

Critical bucket

Escalate

Customers at or below 1 week to exhaust

Actions

CRM flow

Called, spoke, callback, renewed, lost, complaint

Workflow

Renewal operating logic

1

Auto-generate renewal base list from balance coupons and average weekly consumption.

2

Track each CRM action by executive and by customer outcome.

3

Escalate customers not renewed within the defined threshold.

4

Feed AIERA with churn risk, contact ratio, and confirmed renewal trend.